Morocco Stars tours

Logo, morocco stars tours

Got a Question?

F.A.Qs

FREQUENTLY ASKED QUESTIONS.

PRIOR TO REQUESTING A QUOTE

Quote

You can contact us directly by phone at 06 29 18 63 48. If you prefer to send us an email, you can send it directly to our info box at the following address: mstarstours@gmail.com

You can also send us an email through a contact request form that you will find on our site, a consultant will then process your request and contact you by phone or email.

Opening hours of our customer service: Monday to Saturday from 8am to 8pm

We will of course be happy to discuss your travel plans. As soon as we have your request, it will be processed very quickly, within 24 hours at most. You will be called back by one of our consultants who will validate your request with you to make a proposal that fits exactly with your expectations.

Yes, as a 100% web agency, we are in continuous contact with our clients by email or telephone at all times. Your consultant will accompany you and guide you in booking your trip from A to Z.

RESERVATION

To book your trip, all you have to do is send an e-mail indicating how many people, the chosen trip and the date.

For any changes or cancellations, please contact our customer service department or contact the agent who handled your request directly on his/her direct number or email address. You will receive more information on how to respond to your request for modification or cancellation.

Any complaint relating to a trip or stay must be sent by e-mail to the following address: contact@moroccostarstours.com within 15 DAYS after the date of return (see clauses in your registration form). After this period, no complaint will be taken into account.

TRAVEL

Most of our accommodations are based on 3 and 4 star riads or hotels that we have checked and tested!
However, we can also accommodate a luxury hotel or a luxury tent (if you are on a desert tour).

Morocco Stars Tours tour includes transportation via a 4×4, minibuses, camels…

We are an agency specialized in travel to Morocco.
If the destination you want is not listed, contact us!